State Farm® Insurance Agent Tom Bassett

"Hands down the best insurance agent I have had 5 STARS the whole office is so responsive and helpful"

"Shannon is the best agent I have ever had. She takes care of business"

"I really appreciate and value Shannon, Charlotte and Tom. They are conscientious, honest, communicative and have great follow-up. I trust that they will always manage business for my best interest. I can definitely count on them."

"What an incredible agent. Tom is always positive, attentive, on the ball and gets things done. He has exceptional follow through and is very thorough to make sure all loose ends are tied. I highly recommend Tom Bassett State Farm for all of your insurance needs if your insurance needs if you value a hands on agent!!"

"Tom is a great young man who truly has a heart for building his community. Not only is he offering a great service through his business, he is willing to go above and beyond to give back."

"Tom and his staff are always available a willing to do whatever they can to help. So good to have them in our community."

"All on your staff have been most helpful and courteous."

"Team Member Crissy always provides Remarkable Service w a smile! Crissy is incredible. She also has her (2 1/2) month twin girls sitting right next to her desk. What a great atmosphere! Thank you Crissy!"

"Thank you Charlotte for always providing Remarkable Service with a smile!"

"A Great insurance agency located in Haskell, TX! Tom is always eager to meet the needs of his clients."

"Tom Bassett had been wonderful! I have used him for years. He has went above and beyond to take care of all my insurance needs."

"Best prices, quick and fabulous friendly service! I hit a deer and settled my claim in 4 days! Thank you so much! Tom Bassett and the whole State Farm team! Highly Recommended!"

"Excellent and very fast and timely service. Thank you."

"Congrats Crissy on the twin girls."

"Tom really goes out of his way to help and get you the information you need for a claim. Love doing business with Tom!"

"Great service! They are always so helpful about answering questions & assisting with claims"

"Tom has been an excellent agent for over 10 years now."

"great person and honest man! thank you for all you do Mr. Bassett!"

"Great prices, great customer service."

"If it can get better than small town service, then Tom and Chrissy definitely are better! Professional, knowledgeable, honest, and friendly! Would not go anywhere else for my insurance needs!!"

"Crissy is awesome! Definitely cares and helps customers anyway she can. Also helps simplify the whole process in a way that is easy to understand."

"State Farm insurance isn't the cheapest I've seen. I still decided to use it because the location is close to my home. When I first arrived setting up the insurance seemed easy, but over priced including with their mentioned discount. Weeks later I received a text message regarding how I'm going to lose any discount because the beacon they gave me is not set up; so I went to the office and it's locked with nobody in it but a barking dog. I then made a phone call and left a message about this situation; I received no return phone call, or voice message or any text messages; Looks like I will lose any mentioned discount unless I find another way to reach them directly because of incompetence to check messages and return calls. I could have tried reaching them on the phone again and again, but if I was not able to make more than one call directly to this office leaving a recorded message with them; After the event is not acknowledged is pretty disappointing. This type of situation causes the customer to work for them instead of the other way around. State farm for me turned out to be a failure. Two weeks later I made it into the office and updated the beacon issue. That went smoothly."

"I called to get a quote on a home & auto Miss Crissy was so helpful, professional and sweet. She definitely made the whole process easy!!"

"Great and friendly service."

"Charlotte Raynes has been very helpful with great customer service. I would definitely stay with state farm. Great team!!"