State Farm® Insurance Agent Tom Bassett

"Charlotte was trying and trying to get my ID card sent and I was unable to get it due to my inexperience on the computer and cell phone. Appreciated all her effort. THANKS! We finally agreed for her to just mail me the copy..."

"Tom and his staff are great. Tom was there for me on a personal level and I was never left in the dark. He went above and beyond and handled issues that should have been for me to handle. He answered his cell phone on a holiday weekend to help and ease my worries. Nothing like a having a personal level agent on your side. I 100% recommend this office and Tom for your needs. Not to mention his prices was the best I could find anywhere else. Give him and his staff a chance and ask for quote."

"Honest and Dependable
In today’s world of dog eat dog - it’s great to find an agent that really cares about his clients - they are not just numbers, but friends and fellow citizens."

"My husband recently got into an accident and Tom went up and beyond for our family in every way possible. He truly is a one-of-a-kind man who has the heart to help. Thank you tremendously!"

"As a claims adjuster, I work with insurance agents regularly, and I can confidently say that Tom stands out. His level of professionalism, responsiveness, and genuine care for his clients is exceptional. He communicates clearly, sets proper expectations, and truly advocate for the people that he serves and that is something that makes a huge difference on the claims side. Our interaction was smooth, respectful, and efficient. It’s clear that he takes pride in his work and values doing things the right way. I would not hesitate to recommend him to clients, colleagues, or family."

"Charlotte was a great help and is always ready to assist me with all my policy questions. Thank you!"

"Great staff and never any problems. I’ve been with this branch for close to 10 years, and I truly can’t say enough good things about them. Everyone is always extremely helpful. Over the years we’ve added, removed, and changed vehicles multiple times, and the process has always been smooth. Even when something gets overlooked, they quickly find the issue and resolve it fast. Thank you, Haskell State Farm, for consistent excellent service!"

"Always willing to work with me. They take the time to explain policy options and state requirements. I appreciate the fact they don't push me into buying a policy that doesn't fit my needs."

"Tom and his team were super helpful in helping me obtain a document for someone who lived in his area. In my experience with his office, they have always gone above and beyond for all of their customers!!!"

"They were very helpful when I needed a document QUICKLY. It was supposed to take 3 weeks, and they had it to me SAME DAY!"

"Thank you for your help!!!!!"

"Great customer service. I’ve always just dealt with Charlotte. She is always quick to answer any questions I have."

"Easy to work with, provided a very quick response under a tight time line. I would highly recommend Tom."

"Hands down the best insurance agent I have had 5 STARS the whole office is so responsive and helpful"

"Shannon is the best agent I have ever had. She takes care of business"

"I really appreciate and value Shannon, Charlotte and Tom. They are conscientious, honest, communicative and have great follow-up. I trust that they will always manage business for my best interest. I can definitely count on them."

"What an incredible agent. Tom is always positive, attentive, on the ball and gets things done. He has exceptional follow through and is very thorough to make sure all loose ends are tied. I highly recommend Tom Bassett State Farm for all of your insurance needs if your insurance needs if you value a hands on agent!!"

"Tom is a great young man who truly has a heart for building his community. Not only is he offering a great service through his business, he is willing to go above and beyond to give back."

"Tom and his staff are always available a willing to do whatever they can to help. So good to have them in our community."

"All on your staff have been most helpful and courteous."

"Team Member Crissy always provides Remarkable Service w a smile! Crissy is incredible. She also has her (2 1/2) month twin girls sitting right next to her desk. What a great atmosphere! Thank you Crissy!"

"Thank you Charlotte for always providing Remarkable Service with a smile!"

"A Great insurance agency located in Haskell, TX! Tom is always eager to meet the needs of his clients."

"Tom Bassett had been wonderful! I have used him for years. He has went above and beyond to take care of all my insurance needs."

"Best prices, quick and fabulous friendly service! I hit a deer and settled my claim in 4 days! Thank you so much! Tom Bassett and the whole State Farm team! Highly Recommended!"