State Farm® Insurance Agent Tom Bassett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Meme Thomas
January 28, 2026
"As a claims adjuster, I work with insurance agents regularly, and I can confidently say that Tom stands out. His level of professionalism, responsiveness, and genuine care for his clients is exceptional. He communicates clearly, sets proper expectations, and truly advocate for the people that he serves and that is something that makes a huge difference on the claims side. Our interaction was smooth, respectful, and efficient. It’s clear that he takes pride in his work and values doing things the right way. I would not hesitate to recommend him to clients, colleagues, or family."
Grand Theatre
January 14, 2026
"Charlotte was a great help and is always ready to assist me with all my policy questions. Thank you!"
Samantha White
January 14, 2026
"Great staff and never any problems. I’ve been with this branch for close to 10 years, and I truly can’t say enough good things about them. Everyone is always extremely helpful. Over the years we’ve added, removed, and changed vehicles multiple times, and the process has always been smooth. Even when something gets overlooked, they quickly find the issue and resolve it fast. Thank you, Haskell State Farm, for consistent excellent service!"
"Thank you Samantha! I will share with team."
Helen Hill
January 9, 2026
"Always willing to work with me. They take the time to explain policy options and state requirements. I appreciate the fact they don't push me into buying a policy that doesn't fit my needs."
"Thank you, Helen! It is always a pleasure to serve you! "
Greg Bratcher
October 6, 2025
"Tom and his team were super helpful in helping me obtain a document for someone who lived in his area. In my experience with his office, they have always gone above and beyond for all of their customers!!!"
"Thank you, Greg! It was our pleasure to help! "
Brittany Binder
August 24, 2025
"They were very helpful when I needed a document QUICKLY. It was supposed to take 3 weeks, and they had it to me SAME DAY!"
"Thank you, Brittany! We are so happy we were able to help you so quickly! "
Poohs Corner
August 4, 2025
"Thank you for your help!!!!!"
"Anytime! Thank you for you trust and business! "
Marie Gonzalez
July 25, 2025
"Great customer service. I’ve always just dealt with Charlotte. She is always quick to answer any questions I have."
"Thank you, Marie! We are so lucky to have Charlotte on our team! "
Donna Hughes
July 10, 2025
"Easy to work with, provided a very quick response under a tight time line. I would highly recommend Tom."
"Thank you, Donna! Happy we were able to help! "
Sengagirl 1
March 19, 2025
"Hands down the best insurance agent I have had 5 STARS the whole office is so responsive and helpful"
"Thank you!! "
Dorothy Doan
February 26, 2025
"Shannon is the best agent I have ever had. She takes care of business"
"Thank you, Dorothy! She is such an asset! "
claudia pohl
February 26, 2025
"I really appreciate and value Shannon, Charlotte and Tom. They are conscientious, honest, communicative and have great follow-up. I trust that they will always manage business for my best interest. I can definitely count on them."
"Thank you, Claudia! We appreciate and value you as well. As a customer and friend. We are so happy you have given us the opportunity to serve you! "
Delma Gonzalez
February 25, 2025
"What an incredible agent. Tom is always positive, attentive, on the ball and gets things done. He has exceptional follow through and is very thorough to make sure all loose ends are tied. I highly recommend Tom Bassett State Farm for all of your insurance needs if your insurance needs if you value a hands on agent!!"
"Thank you, Delma! Your kind words mean so much to us! "
Rick Moeller
February 25, 2025
"Tom is a great young man who truly has a heart for building his community. Not only is he offering a great service through his business, he is willing to go above and beyond to give back."
"Thank you, Rick!"
Tim Johnson
February 25, 2025
"Tom and his staff are always available a willing to do whatever they can to help. So good to have them in our community."
"Thank you, Tim! "
Faye Railsback
January 23, 2025
"All on your staff have been most helpful and courteous."
"Thank you, Faye! It is always a pleasure to work with you! "
Tom Bassett
October 23, 2024
"Team Member Crissy always provides Remarkable Service w a smile! Crissy is incredible. She also has her (2 1/2) month twin girls sitting right next to her desk. What a great atmosphere! Thank you Crissy!"
tom bassett
October 9, 2024
"Thank you Charlotte for always providing Remarkable Service with a smile!"
Jan Brady
October 1, 2024
"A Great insurance agency located in Haskell, TX! Tom is always eager to meet the needs of his clients."
"Thank you, Jan! We are here to help! "
Terry Daniel
September 23, 2024
"Tom Bassett had been wonderful! I have used him for years. He has went above and beyond to take care of all my insurance needs."
"Thank you, Terry! Tom strives to meet and exceed needs to make everyone feel like they are family! "
Sonya Nixon
September 20, 2024
"Best prices, quick and fabulous friendly service! I hit a deer and settled my claim in 4 days! Thank you so much! Tom Bassett and the whole State Farm team! Highly Recommended!"
"Thank you for your review, Sonya! So glad we could help you with your auto insurance!"
Elias M
September 9, 2024
"Excellent and very fast and timely service. Thank you."
"Thank you, Elias! "
Shannon Lindsey
September 9, 2024
"Congrats Crissy on the twin girls."
"Shannon, you have been a staple in that office for many years. You have seen agents come and go, but the customers you serve know they are in great hands with you!"
Joe Stovell
June 20, 2024
"Tom really goes out of his way to help and get you the information you need for a claim. Love doing business with Tom!"
"Thank you, Joe! We love doing business with you as well!"
paula sammons
June 20, 2024
"Great service! They are always so helpful about answering questions & assisting with claims"
"Thank you, Paula! "